Australian Children’s Education and Care Quality Authority (ACECQA)
The Australian Children’s Education and Care Quality Authority (ACECQA) oversees the implementation of the National Quality Framework (NQF) and works with the state and territory regulatory authorities to implement and administer the NQF. Early Childhood Services are assessed to be ‘Exceeding’, ‘Meeting’ or ‘Working Towards ‘the standards under the framework through an assessment and rating process.
Family & Community Services
Community Services provides services across three key program areas – prevention and early intervention, child protection and out-of-home care. This department is the regulatory authority for early childhood services. The department licenses, registers or grants approval to operate services for children from birth through to school age.
Department of Human Services
Delivering a range of social and health payments and services for people and families. Including myGov, Centrelink, Medicare and Child Support. Further information regarding Child Care Subsidy (CCS) other family services can be found via this link.
Asthma Foundation NSW
Good for Kids, Good for Life
The Good for Kids, Good for Life program is designed to support Early Childhood Education and Care services and Schools to promote healthy eating and physical activity to the children of our community. The Good for Kids team has worked in the Hunter New England health area since 2005 and are based at the population health unit. Good for Kids supports the NSW Ministry of Health’s Live Life Well @ School and Munch and Move programs.
Raising Children Network Australia
At raisingchildren.net.au, we provide free, reliable, up-to-date and independent information to help your family grow and thrive together. We’re funded by the Australian Government, reviewed by experts and non-commercial, so you know you can trust us.
Designed for busy families and full of tips and tricks for you to try, our content is easy to find and easy to digest. We have the answers to hundreds of parenting questions, where and when you need them.
Our articles, videos and interactive resources are tailored to different ages and stages, taking you from nurturing a newborn to raising a confident, resilient teen – and helping you to look after yourself as a parent too.
raisingchildren.net.au is here for you, every step of your parenting journey.
Immunise Australia Program
Cancer Council Australia
This site contains valuable information on sun safety recommendations and cancer prevention. Services are related under Caner Council Australia every 3 years and we are a proud ‘Sun Smart’ early childhood service.
Child Care Finder
The child care finder website is Australia’s online child care portal. On this website, you will find information on different types of child care and how to get assistance with the cost of child care. You can also search a database to find child care centers in your local area. In many cases, you will also be able to find the services’ vacancy and fee information. This site also has information and links to other useful websites about children’s health and wellbeing, parenting and family support services.
Little Scientists Australia
Other Service Contacts
Child Protection hotline
Domestic Violence hotline
1800 65 64 63
1300 364 277
|Organisation||Contact Number||Service/Support Hours|
|Lifeline||131 114||24/7 A free telephone counselling service.|
|Kid’s Helpline||1800 551 800||24/7 A counselling service for kids and young people.|
|1800 RESPECT||1800 737 732||24/7 National sexual assault, domestic and family violence counselling service.|
|Child Abuse Prevention Service||1800 688 009||24/7 Family support, abuse prevention and community education services.|
|MensLine Australia||1300 789 978||24/7 Counselling and resources for men in crisis.|
|The Salvation Army||1300 363 622||24/7 Salvos telephone counselling service.|
|Ageing||1800 500 853||8am - 8pm Mon to Fri; 10am - 2pm Sat. Information for older people and their carers.|
|Family Relationship Advice Line||1800 050 321||8am - 8pm, Mon to Fri; 10 am - 4pm Sat.|
|Parentline Australia||1300 301 300||9am - 9 pm Mon to Fri. Support, counselling and parent education.|
|The Line||1800 MYLINE (1800 695 463)||24/7 Support for young people in relationships.|
|Tresillian||1800 637 357 free call NSW or 02 9787 0855 nationally||24/7 Advice for parents of children 0-5 years from Child and Family Health nurses.|
|SANE Helpline||1800 187 263||9am - 5pm Mon to Fri. Mental health information and referral service.|
|Quitline||137 848 or 131 848||7am - 10.30pm Mon to Fri; 9am - 5pm weekends and public holidays. Information on how to quit smoking.|
|Family Drug Support||1300 368 186||24/7 Information and referral.|
|Interpreter Services||131 450||9am - 5 pm Mon to Fri.|
|SIDS and Kids||1300 308 307||24/7 Information for parents about Sudden Infant Death Syndrome.|